I recently read a report from Securus Technologies on their website. According to the report that is dated from June of this year, Securus Technologies is alleging wrongdoings from Global Tel Link (GTL) that date back to 1998. The company says in this press release that it will be publishing a series of articles that will describe how GTL has done wrong and has breached integrity.
The press release quotes Securus Technology’s CEO, Richard A. Smith. He says that he enjoys what his company does. They serve the Department of Corrections and all those who are involved, says the article. Smith displays his disappointment for how GTL has acted in a way that is beneath the standards of integrity for communication carriers. He states that his company is more concerned with serving its customers ethically than just making money.
In the press release, six different GTL infractions were reported to the Louisiana authorities. Securus Technology alleges that GTL added as much as 36 seconds to each inmate call, which is unlawful and unauthorized, says the article. The company also says that GTL made its phones charge higher rates than is authorized. Another allegation is that the phone bills were falsely inflated. There are allegations of double billing that cost the Louisiana taxpayers over a million dollars, says the article.
Securus Technologies has its headquarters in Dallas, TX. They serve over 3000 different public safety and correction departments. They also provide communications and monitoring products. This company prides itself in focusing on customer care in the right way. They have a full line of criminal and civil justice technology solutions.